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15 December 2025

  • 15:4315:43, 15 December 2025 Resilience Coffee/2025/12/04 (hist | edit) [611 bytes] Kyle (talk | contribs) (Created page with "- triage when everything is on fire - accepting things you won't take action on - sign of overload - you're always triaging, it just may be implicit - everything is important until you hit a limit - Make the priorities visible - opportunity - law of stretched systems - Going Solid Resilience in ICUs <nowiki>https://ferd.ca/notes/paper-going-solid.html</nowiki> - tipping points - connection to scheduling problems - sharp edge compounds     - Getting people...") Tag: Visual edit

10 November 2025

17 October 2025

  • 16:0416:04, 17 October 2025 Resilience Coffee/2025/10/17 (hist | edit) [1,534 bytes] 65.128.85.255 (talk) (Created page with "* transition from managed service to self-hosted, uptime/mttr ** SaaS -> managed -> self-hosted ** Unique per customer ** "Each deploy was an incident" ** "Professional services" -> enterprise billing model, executive sales model, additional staff per customer ** Patching, Helm charts? appliance approach? * Design/systems thinking ** User research ** Human factors ** Huge overlap with RE ** Erika Hall's "Just Enough Research" ** Sheryl Cababa's "Closing the Loop - System...") Tag: Visual edit: Switched