User contributions for 65.128.85.255

17 October 2025

• 16:1016:10, 17 October 2025 diff hist +105 Resilience Coffee/2025/10/17 No edit summary current
• 16:0716:07, 17 October 2025 diff hist +65 Resilience Coffee/2025/10/17 No edit summary
• 16:0416:04, 17 October 2025 diff hist +1,364 N Resilience Coffee/2025/10/17 Created page with "* transition from managed service to self-hosted, uptime/mttr ** SaaS -> managed -> self-hosted ** Unique per customer ** "Each deploy was an incident" ** "Professional services" -> enterprise billing model, executive sales model, additional staff per customer ** Patching, Helm charts? appliance approach? * Design/systems thinking ** User research ** Human factors ** Huge overlap with RE ** Erika Hall's "Just Enough Research" ** Sheryl Cababa's "Closing the Loop - System..." Tag: Visual edit: Switched